Go To -> Options Menu > Game Options > OtherĪ pop up message will appear that says: You are offline, would you like to go online? Click Go Online.Ĥ. Make sure you've got Online Features Access checked (turned on) Please see note at bottom of this post on how to contact EA.ģ. *** If you are unsure of if you have a full-access account or a child account, Contact EA's customer service to have them check on your account. (Like online access may be disabled) They are setup to be parental supervised.
Do have a Full-Access Origin account? - Full-Access Origin accounts are for those that are 14 years old or older.įor those that are under the age of 14, the account is setup as a child account, which doesn't have the ability to use some of the online features. Link below also more in-depth troubleshooting tips:Ģ. Check to make sure The Gallery isn't having issues or is offline. Here are a few troubleshooting tips to try:ġ. Origin Goes online without problem, but Sims 4 is unable to go online!
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