Now, click on Messaging on the left sidebar.ĥ. Under the page, click on Settings above the cover photo.Ĥ. Of course, you should be an admin of that page to enable it.ģ. Go to the Facebook for which you wish to turn on the auto response. Visit Facebook and log into your account if not done already.Ģ. It is not possible from the app at least not now.ġ. You will have to use Facebook from a web browser to enable instant replies. So, it is better to set-up an auto-responder letting the sender know that you are thankful and will get back soon(time mentioned). You cannot let different timings keep you from replying to users quickly. We all live in different time zones and the beauty about online business is that they run 24×7. In this tutorial, we will take you through the steps to turn on auto reply on Facebook Messenger for your pages. For the same reason, Facebook does provide an option to setup auto response. But it is not feasible to reply to them instantly. If you have not disabled messages on your page then users can get in touch with you via messaging from your page. With over 2 billion users on Facebook, it can really help in connecting your business with a huge user base. People can see your response time when they visit your Page or when they open a chat with your Page in Messenger.Facebook pages are a great way to give your business or brand much-needed exposure. If your Page has received fewer than 10 messages total, it’ll be based on all messages ever received. If your Page has received fewer than 10 messages in this time span, your response time will be based on the last 10 messages. For example, if it’s September 6, and the last message your Page received that counted was on August 30, then your Page’s response time is based on messages that occurred from August 1 to August 30. Your Page’s response time is an average of the fastest 90% of response times to messages received in the 30 days prior to the last message that counted toward your response rate. Your Page’s response time gives people an expectation of the amount of time it takes your Page to respond to messages.Ī message counts toward your response time if it’s a response to the first message a person sends your Page after neither of you has sent messages for at least 24 hours.
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